Privacy Policy
Last Updated: 07 November 2025
Your privacy is important to us. This Privacy Policy explains how Go Trip Guide collects, uses, and protects your personal information when you use our website and services.
Information We Collect
- Personal information such as name, email, phone number, address, and ID proof details during bookings.
- Payment information, including billing details and transaction records (handled securely via payment gateway).
- Device and usage information like IP address, browser type, device details, and pages visited.
- Communication data, such as emails, chat messages, reviews, or inquiries shared with us.
How We Use Your Information
- To process bookings for hotels, tour packages, transportation, and travel-related services.
- To send booking confirmations, travel updates, and customer support communication.
- To improve website performance, user experience, and customer service.
- To send promotional offers, travel recommendations, and newsletters (only with your consent).
- To comply with legal, regulatory, and security requirements.
Sharing of Information
- We may share necessary details with hotels, travel partners, airlines, and service providers to fulfill your booking.
- We do not sell your personal information to any third party for marketing purposes.
- Information may be disclosed if required by law, government authorities, or to protect our business rights.
- Trusted third-party vendors may access limited data for services such as payment processing or analytics.
Cookies & Tracking Technologies
- We use cookies to enhance the browsing experience and personalize content on our website.
- Cookies help analyze usage patterns, remember preferences, and improve site performance.
- You may disable cookies in your browser settings, but some website features may not work properly.
Data Security
- We use security measures to protect your personal data from unauthorized access or misuse.
- Payments are processed through secure, encrypted third-party payment gateways.
- Despite security efforts, no online platform is 100% secure; users share information at their own risk.
Data Retention
- We retain personal information only as long as required for business, legal, or service-related purposes.
- Users may request deletion of their data unless retention is legally required.
Third-Party Links
- Our website may include links to external sites such as hotels, travel partners, or affiliate pages.
- We are not responsible for the privacy practices or content of third-party websites.
- Users should review third-party privacy policies before sharing personal information.
Children's Privacy
- We do not knowingly collect personal data from children under 13 years of age.
- If such data is accidentally collected, parents may contact us to request deletion.
Your Rights & Choices
- You may request access, correction, or deletion of your personal data stored with us.
- You can unsubscribe from marketing communications at any time.
- You may disable cookies if you do not wish to be tracked online.
Updates to This Policy
- We may update this Privacy Policy from time to time without prior notice.
- Revised policies will be posted on this page with the updated date.
Contact Us
- If you have questions regarding this Privacy Policy or your personal data, you may contact us:
- Email: info@gotripguide.com
- Phone: +91 884 958 4544
- Location: Ahmedabad, Gujarat
- Website: www.gotripguide.com
